A: Great news! We ship to most countries and offer free shipping on orders over $99 for the USA, $149 for Canada, and $199 for the rest of the world. Your shipping cost will be calculated at checkout. Just a heads up, shipping charges for mixed orders of digital and physical items are based on the value of the physical items.

A: We want you to be confident in your purchase, so we offer product returns within 30 days from the date of purchase. Simply email support@goodnesslover.com to obtain a return authorization and keep in mind that shipping charges aren't refundable.

A: A healthy microbiome is vital for digestion, nutrient absorption, and immune function. It also influences mental health, weight management, and disease prevention. By taking care of your microbiome, you can make a positive impact on mood regulation, energy levels, sleep quality, and overall well-being.

A: Overage refers to including extra amounts of active ingredients in a supplement, beyond the labeled dosage, to ensure potency is maintained throughout the product’s entire shelf life. For Synbiotic Complete, we’ve gone to the extra effort to include 180% overage—so even as the probiotics naturally reduce in quantity over time, you’ll still receive a clinically validated dose by the time you reach the end of the bottle. While many companies don’t go the extra mile to include overage, we prioritize delivering results, which is why we make sure every dose is packed with live, viable probiotics that continue to support your gut health from start to finish.

A: Store in a cool, dry place out of direct sunlight.

A: We recommend taking Synbiotic Complete with a meal, but you may also take it on an empty stomach. No matter which you choose, consistency is key – probiotics should be taken daily for best results. 

A: Yes, if you struggle with swallowing capsules, feel free to sprinkle the capsule’s contents into a little bit of water or mix with a small amount of food like yogurt/ yogurt alternative, applesauce, or nut butter and consume immediately. The key is to consume the contents right away and to avoid any food or beverages that are hot, as high temperatures can destroy the live bacteria in the probiotic capsule. Mixing it with cold or room-temperature foods and drinks is ideal.

A: Each batch of Synbiotic Complete undergoes rigorous testing to ensure quality, safety, and efficacy. 3rd party chemical testing checks for harmful levels of heavy metals, residual solvents, and confirms that the probiotic strains exceed the required viable counts. Additionally, the content of postbiotics powder and inulin is confirmed. Microbial testing ensures the product is free from harmful microorganisms, such as E. coli, Salmonella, and Staphylococcus aureus, and mold. These comprehensive tests guarantee Synbiotic Complete meets the absolute highest quality standards. 

A: Yes, Synbiotic Complete is formulated with safety and long-term use in mind. Our clinically-proven ingredients have been extensively researched and tested for safety and efficacy in human clinical trials. 

A: Yes, Synbiotic Complete is 100% vegetarian friendly. It’s also non-GMO and free from artificial additives.

A: Yes, the ingredients have all been extensively researched across multiple age groups and are suitable for children, adolescents, adults, and seniors. In fact, there are studies in children demonstrating improved immunity and reducing the number of days missed from daycare. That said, we do not recommend it for children under 2, and we encourage you to talk to your child’s pediatrician before introducing any new supplement to their routine. 

A: Absolutely! The aluminum blister packs protect the integrity of the formula. You can easily take a sleeve out and chuck it in your suitcase, backpack, or handbag to take on the go with you.